Case Studies

Real organisations, real challenges, real outcomes. Each case study demonstrates how evidence-based strategy and the CORE framework deliver tangible results for charities and not-for-profits.

Big Hearts Community Trust case study
Community Trust | Edinburgh

Big Hearts Community Trust

Strategic Digital Roadmap for a Growing Community Organisation

Challenge: Grown through passion and relationships, Big Hearts needed strategic foundations to scale sustainably without losing the agility and culture that made them successful.

Approach: Comprehensive stakeholder consultation, systems assessment, and 8-dimension strategic roadmap using the CORE framework.

Outcome: Strategic clarity, clear prioritisation, shared stakeholder understanding, and confidence in decision-making.

"We've got a plan that we believe in. The investment was absolutely worth it."

Craig Wilson, Chief Executive

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FDQ (Food & Drink Qualifications) case study
Awarding Body | UK-wide

FDQ (Food & Drink Qualifications)

Digital Transformation Roadmap for a National Awarding Body

Challenge: Fragmented systems, manual processes, poor website UX, limited SEO, and data silos were affecting operational efficiency and growth potential.

Approach: Systems architecture review, website and CRM assessment, content strategy evaluation, and phased digital transformation roadmap.

Outcome: Reduced manual work, centralised data, improved SEO, competitive edge, and scalable foundations for future growth.

"The roadmap gave us a clear path forward. We now approach digital decisions with confidence rather than uncertainty."

Senior Leadership, FDQ

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